Senior Operations Executive
Midushan Mahendran is a Senior Operations Executive at Integra Private Wealth, bringing over a decade of expertise in financial services, banking, and pensions administration. With a strong foundation in customer relationship management, compliance, and operational excellence, he plays a pivotal role in optimizing processes and ensuring seamless service delivery.
Before joining Integra Private Wealth, Midushan held key roles at Momentum Pensions Malta Limited, where he specialized in client onboarding, regulatory compliance, and process improvement, focusing on AML, KYC, CDD, and EDD procedures. Prior to that, he spent several years at HSBC Bank PLC, where he gained extensive experience in customer service, digital banking, complaint resolution, and peer coaching, developing a well-rounded expertise in financial operations and risk management.
He holds a Master's in Business Administration (MBA) from the University of Bedfordshire, UK, alongside certifications in Retail Banking & Conduct of Business and Business Accounting (CIMA). Passionate about continuous learning and strategic problem-solving, Midushan brings a dynamic approach to client-centric solutions and operational leadership at Integra Private Wealth.
Front Office Administrator
Elidiane is a highly skilled bilingual professional fluent in Portuguese and English. She holds a Postgraduate degree in Marketing and brings over 15 years of diverse experience across multiple industries. With a strong background in customer service, administrative support, and marketing, she has consistently demonstrated a commitment to excellence in every role she undertakes.
Passionate about delivering outstanding customer experiences, Elidiane believes that customers are the heart of any successful business. She is dedicated to understanding their needs, exceeding expectations, and fostering long-term relationships. By staying ahead of industry trends and embracing best practices, she ensures that every customer receives exceptional service and personalised support.
Operations Executive
Laura Catania is an Operations Executive at Integra Private Wealth, bringing a versatile background in business management, client relations, and operational excellence. With significant experience in process optimisation, compliance procedures, and client service, she plays a key role in ensuring efficient operational delivery across the organisation.
Before joining Integra Private Wealth, Laura was a Senior at Deloitte Tax Services Limited in Malta, where she managed critical processes related to work permit acquisitions for Non-EU Nationals, handling approximately 100 permits annually. She expertly coordinated with partners, managers, and finance departments to generate progress reports, manage invoicing processes, and facilitate client onboarding while ensuring all due diligence and risk management requirements were met.
Prior to this, Laura demonstrated her entrepreneurial capabilities as Business Owner and Company Director of NW Home Remodeling, Inc., where she successfully grew the company's annual revenue through effective business operations and client management.
Her diverse experience extends to specialised sales roles where she excelled in consultative client relationships and solution-based approaches.
She holds a B.Sc. in Psychology from the University of Oregon, complemented by professional qualifications including a Limited Securities License from Kaplan Financial. Laura's combination of organisational excellence, client-focused approach, and diverse industry experience brings valuable perspective to her operational leadership at Integra Private Wealth.
Operations Executive
Gabriel Muscat is an Operations Executive at Integra Private Wealth, bringing a solid background in finance, accounting, and operational management. With experience across audit, risk advisory, and financial administration, he plays a key role in supporting operational excellence and process efficiency within the organisation.
Before joining Integra Private Wealth, Gabriel served as an Accounts Executive at a Malta-based advisory firm, where he managed critical financial processes including supplier communications, payment scheduling, bank reconciliations, and management accounts preparation. His experience extracting and analysing financial data through accounting systems demonstrates his technical capabilities and attention to detail.
Prior to this, Gabriel spent four years at KPMG Malta, initially as an Audit Team Member within the Banking and Asset Management function, where he worked on engagements for listed banks and various financial entities. He later transitioned to the internal finance department as a Finance Assistant, managing payables, supplier communications, and departmental expense analyses.
His diverse experience includes roles in Risk Advisory Services, where he participated in internal audit teams and handled client queries for both private sector and government organisations.
Gabriel holds a Bachelor of Commerce in Accounting, Banking, and Finance from the University of Malta and is currently pursuing his ACCA certification. His combination of strong financial knowledge, process management skills, and commitment to quality brings valuable capabilities to his operational role at Integra Private Wealth.
Operations Specialist
Will Nicklin is an Operations Specialist at Integra Private Wealth, bringing over nine years of expertise in financial services and wealth management. With a strong foundation in client services, operational efficiency, and workflow optimisation, he plays a pivotal role in enhancing organisational performance and service delivery.
Before joining Integra Private Wealth, Will progressed through diverse roles including Client Services Officer, Financial Paraplanner, Team Leader, and Operations Manager. These positions enabled him to develop comprehensive insights into financial operations, process refinement, and strategic organisational development. His career trajectory has been marked by a consistent commitment to identifying innovative solutions that simplify complex tasks and elevate operational standards.
Holding a Bachelor of Science degree, Will specialises in designing and implementing sophisticated workflows that drive productivity and ensure exceptional service quality. His professional approach centres on continuous improvement, regulatory compliance, and creating streamlined processes that support both organisational goals and client experiences.
Passionate about operational excellence and strategic problem-solving, Will brings a dynamic and analytical approach to operational leadership at Integra Private Wealth, consistently demonstrating his ability to transform complex operational challenges into efficient, client-centric solutions.