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Midushan Mahendran
Senior Operations Executive
Midushan Mahendran is a Senior Operations Executive at Integra Private Wealth, bringing over a decade of expertise in financial services, banking, and pensions administration. With a strong foundation in customer relationship management, compliance, and operational excellence, he plays a pivotal role in optimizing processes and ensuring seamless service delivery.
Before joining Integra Private Wealth, Midushan held key roles at Momentum Pensions Malta Limited, where he specialized in client onboarding, regulatory compliance, and process improvement, focusing on AML, KYC, CDD, and EDD procedures. Prior to that, he spent several years at HSBC Bank PLC, where he gained extensive experience in customer service, digital banking, complaint resolution, and peer coaching, developing a well-rounded expertise in financial operations and risk management.
He holds a Master's in Business Administration (MBA) from the University of Bedfordshire, UK, alongside certifications in Retail Banking & Conduct of Business and Business Accounting (CIMA). Passionate about continuous learning and strategic problem-solving, Midushan brings a dynamic approach to client-centric solutions and operational leadership at Integra Private Wealth.
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Will Nicklin
Operations Specialist
Will Nicklin is an Operations Specialist at Integra Private Wealth, bringing over nine years of expertise in financial services and wealth management. With a strong foundation in client services, operational efficiency, and workflow optimisation, he plays a pivotal role in enhancing organisational performance and service delivery.
Before joining Integra Private Wealth, Will progressed through diverse roles including Client Services Officer, Financial Paraplanner, Team Leader, and Operations Manager. These positions enabled him to develop comprehensive insights into financial operations, process refinement, and strategic organisational development. His career trajectory has been marked by a consistent commitment to identifying innovative solutions that simplify complex tasks and elevate operational standards.
Holding a Bachelor of Science degree, Will specialises in designing and implementing sophisticated workflows that drive productivity and ensure exceptional service quality. His professional approach centres on continuous improvement, regulatory compliance, and creating streamlined processes that support both organisational goals and client experiences.
Passionate about operational excellence and strategic problem-solving, Will brings a dynamic and analytical approach to operational leadership at Integra Private Wealth, consistently demonstrating his ability to transform complex operational challenges into efficient, client-centric solutions.
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Elidiane Melquiades Da Silva
Front Office Administrator
Elidiane is a highly skilled bilingual professional fluent in Portuguese and English. She holds a Postgraduate degree in Marketing and brings over 15 years of diverse experience across multiple industries. With a strong background in customer service, administrative support, and marketing, she has consistently demonstrated a commitment to excellence in every role she undertakes.
Passionate about delivering outstanding customer experiences, Elidiane believes that customers are the heart of any successful business. She is dedicated to understanding their needs, exceeding expectations, and fostering long-term relationships. By staying ahead of industry trends and embracing best practices, she ensures that every customer receives exceptional service and personalised support.
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